About us

PS BG is a consulting company from Varna working where processes meet technology. We combine IT Service Management and ServiceNow expertise with hands-on experience building networks and infrastructure.

We started out as system and network administrators in 2000. Since then we have run a regional IT organisation in a bank, implemented ITSM processes for 30+ international companies and delivered ServiceNow projects for automotive, manufacturing and consulting groups.

Today we work in two ways: as part of international teams on ServiceNow and ITSM programmes, and as a direct contractor for infrastructure projects in Bulgaria.

26+
years in IT
52+
projects
14
countries
18
industries

How we work

01

Process before tool

We clarify how things should work first, then configure them.

02

Client-facing by design

Workshops, negotiation and clear agreements between teams.

03

Documented and handed over

Every project ends with documentation, training and early life support.

04

Secure by default

Segmentation, least privilege and visibility are part of the design from day one.

Team

Stoyan Mishev

CEO, ServiceNow & ITSM Consultant

25+ years in IT, 15+ of them in IT Service Management. MSc in Computer Systems Engineering (Technical University of Varna).

Certifications

  • ServiceNow Certified System Administrator
  • ServiceNow Certified Implementation Specialist – ITSM
  • ITIL® 4 Managing Professional
  • Microsoft Certified: Azure Fundamentals
  • AZ-305 Designing Microsoft Azure Infrastructure Solutions
  • AWS Technical Professional

What others say about us

What our clients say in their reference letters and certificates of good performance.

Certificate of good performance
PS BG, led by Eng. Stoyan Mishev, delivered a 90 TB SAN, VMware vSphere and Horizon View virtualisation and Cisco Catalyst and ASA networking, all to a high standard and on time. The university highlights their professionalism, reliability and competence.
Medical University of VarnaEng. Deyan Grancharov, Assistant RectorVirtual access to the St. Marina University Hospital information system · 2014–2015
Certificate of good performance
PS BG built an end-to-end security stack: NGFW with IPS, MFA and VPN, EDR, SIEM and ransomware-protected backup, plus documentation and training. All work was delivered correctly and in line with regulatory requirements.
Unicare Services Ltd.Cybersecurity project under the Recovery and Resilience Plan · 2023–2024
Certificate of good performance
The PS BG team designed and built a passive optical network to 240 apartments and the main low-voltage distribution board of the complex. The work was completed to a high standard and on time, using quality materials and modern technology.
Hydrostroy JSCEng. Nikolay Pashov, Chief Executive Officer“Labyrinth” residential complex, Varna · 2016–2017
Certificate of good performance
The PS BG team built a fibre-optic ring and supplied and configured redundant active network equipment for the treatment plant. Everything was delivered to a high standard, on time and fully to the client’s requirements.
Hydrostroy JSCEng. Nikolay Pashov, Chief Executive OfficerReconstruction of the Varna wastewater treatment plant · 2015
Certificate of good performance
Eng. Stoyan Mishev designed and built high-speed fibre connectivity between the wind farm sites, securing the production process and providing redundant links to every turbine. The project was completed on time, professionally and without disrupting operations.
Stylecom Ltd. (SSI)Tsvetelina BelovaIT infrastructure for a wind farm, Kavarna · 2016
Certificate of good performance
PS BG built a passive optical network to all 550 rooms, delivering TV, phone and internet over a single fibre, plus public WiFi across rooms and common areas. The client notes correct delivery, a qualified team and excellent coordination.
My Home 1 Ltd.Milen Raykov and Velislav IvanovAstoria Mare and Astoria Beach hotels, Golden Sands · 2018–2020