Solutions

Proven packages with a clear scope, built on real project experience.

01 · IT infrastructure

NIS2 Ready

NIS2-aligned infrastructure without unnecessary complexity.

NIS2
NGFW
SIEM

The challenge

The NIS2 directive requires real technical controls: segmentation, access control, incident detection and recovery. Many organisations do not know where to start.

What is included

Current state and gap analysis
Network segmentation
NGFW with IDS/IPS
EDR and SIEM
Backup and recovery plan
Audit-ready documentation

The outcome

A protected network, visibility into incidents and documentation ready for inspection.

02 · IT infrastructure

Optical LAN (POL)

One optical network for thousands of devices across campuses, buildings and industrial sites.

POL
PON
Huawei

The challenge

Traditional copper networks in large buildings need many active switches and wiring closets, and they are costly to maintain.

What is included

L1/L2/L3 design
Passive optical infrastructure (GPON/XGS-PON)
WiFi and IP telephony integration
Centralised management
Documentation and training

The outcome

Less active equipment, lower power consumption and a network ready for the next 15+ years.

03 · ServiceNow & ITSM

Employee Center migration

From the legacy Service Portal to a modern employee experience.

ServiceNow
Employee Center

The challenge

Catalogs grow over the years. Hundreds of items with inconsistent logic make an Employee Center migration risky.

What is included

Catalog inventory and rationalisation
Design and UX guidelines
Variable and flow standards
Wave-based migration plan
Business validation

The outcome

A leaner, clearer catalog, a consistent experience and easier maintenance.

04 · Integrations, automation & AI

AI & Integration Pilot

One process, connected and automated in weeks.

AI
REST API
Automation

The challenge

Data is copied between systems by hand, requests are triaged manually, and AI looks promising but it is unclear where to start.

What is included

Selecting the highest-impact process
API integration between systems
An AI step: classification, extraction or summarisation
Human-in-the-loop control and audit trail
Before-and-after measurement

The outcome

A working pilot with measurable impact and a clear plan to scale.

05 · ServiceNow & ITSM

ITSM Kickstart

Working ITIL 4 processes in weeks, not months.

ITIL 4
ServiceNow

The challenge

The tool has been bought, but the processes are unclear: who does what, when to escalate and how success is measured.

What is included

Incident, Problem and Change Management
Roles, responsibilities and RACI
KPIs and reporting
ServiceNow configuration
Training and early life support

The outcome

Clear processes, measurable results and a team that knows what to do.

06 · ServiceNow & ITSM

CMDB Health Check

Data your processes can rely on.

CMDB
ServiceNow

The challenge

An incomplete or outdated CMDB makes impact analysis, changes and incident handling unreliable.

What is included

Completeness, correctness and freshness assessment
Data model review
Integrations and data sources
Data ownership
Improvement roadmap

The outcome

A trustworthy CMDB and a clear plan to keep it that way.

07 · IT infrastructure

Microsoft 365 migration

Mail, identities and collaboration in the cloud without interruption.

Microsoft 365
Entra ID

The challenge

On-premises mail servers and domain controllers age and demand ever more maintenance and protection.

What is included

Assessment and migration plan
Entra ID and hybrid identity
Exchange Online migration
Security baseline (MFA, Conditional Access)
User support

The outcome

A modern workplace and fewer servers to maintain.